Versand und Zahlarten
Shipping costs & delivery time
Prints up to a size of up to Din A2 (approx. 40x60cm) are printed entirely by me with the greatest care using pigment ink on high-quality Hahnemühle and Ilford museum-quality paper. For larger prints, I fall back on the expertise of ThePrintspace and Whitewall to ensure the excellent quality of my fine art prints. All shipping processes are handled by me to enable the highest level of quality control and to respond to the personal wishes of my customers.
Fast and safe delivery:
Worldwide shipping is free and usually takes around 7-15 business days depending on your location. As a shipping service provider, I use DHL, UPS and FedEx, depending on the delivery location.
Worldwide shipping is free and usually takes around 7-15 business days depending on your location.
Please note that shipping is free but you are responsible for any local taxes and duties.
Depending on the size, the prints are either shipped in a reinforced packaging tube or in shatterproof packaging to ensure damage-free delivery.
Delivery time: Orders are usually shipped within 72 hours of purchase and usually arrive within 5-10 business days.
Estimated average delivery times:
- Europe: 3-5 business days
- USA & Canada: 7-10 business days
- Rest of the World: Up to 15 business days
Please contact me directly at service@matthiasconrad.com if your print is not showing and I will help.
COVID-19 Delays
Due to the current pandemic, your order may take a little longer to arrive, up to 15 days for the longest shipping routes. Rest assured that we will do everything in our power to ship the print as safely and efficiently as possible. In the unfortunate event that you have not received your package after 15 days, please contact service@matthiasconrad.com and we will investigate where your shipment is.
Shipping & Delivery Time Portfolio Box
Just like the entire printing process, I personally ship my portfolio boxes. The price includes the shipping costs for standard shipping by DHL or UPS (depending on the delivery location). If you have any questions about this and when choosing a suitable shipping service provider, you are very welcome to send me an email to: service@matthiasconrad.com.
Accepted payment options
Secure payments:
You can pay for credit card payments through PayPal and Shopify.
Both use secure 256-bit encryption service and are 100% safe and secure.
When paying by credit card, your credit card account will be debited when the goods are shipped.