Versand und Zahlarten

Shipping costs & delivery time

Fast and safe delivery:
All printing and postage is handled by ThePrintSpace in London. Prints ordered from the UK are dispatched and handled by ThePrintSpace UK. Prints ordered from the EU and worldwide are dispatched and processed by ThePrintSpace in Düsseldorf (Germany).

Standard Flat Rate: Worldwide shipping is free and usually takes around 7-15 business days depending on your location.
Please note that shipping is free but you are responsible for any local taxes and duties.
Depending on the size, the prints are either shipped in a reinforced packaging tube or in shatterproof packaging to ensure damage-free delivery.

Delivery time: Orders are usually shipped within 72 hours of purchase and usually arrive within 5-10 business days.
Estimated average delivery times:

  • Europe: 3-5 business days
  • USA & Canada: 7-10 business days
  • Rest of the World: Up to 15 business days

Please contact me directly at service@matthiasconrad.com if your print is not showing and I will help.

COVID-19 Delays
Due to the current pandemic, your order may take a little longer to arrive, up to 15 days for the longest shipping routes. Rest assured that we will do everything in our power to ship the print as safely and efficiently as possible. In the unfortunate event that you have not received your package after 15 days, please contact service@matthiasconrad.com and we will investigate where your shipment is.

Shipping & Delivery Time Portfolio Box

Just like the entire printing process, I personally ship my portfolio boxes. The price includes the shipping costs for standard shipping by DHL or UPS (depending on the delivery location). If you have any questions about this and when choosing a suitable shipping service provider, you are very welcome to send me an email to: service@matthiasconrad.com.

Accepted payment options

Secure payments:
You can pay for credit card payments through PayPal and Shopify.
Both use secure 256-bit encryption service and are 100% safe and secure.
When paying by credit card, your credit card account will be debited when the goods are shipped.